We believe in making responsibly. We are committed to minimizing waste and have made the decision to produce every item on demand. Your item will not be ready to ship the next day. Once you place an order we will put it into production and want people to understand that good things take time to make. All our pieces are handmade by our master leather craftsman who holds over 40 years of experience making luxury leather goods. Good things take time and we believe life-long pieces are worth the wait.

Products are made-to-order. Each product takes hours to handcraft. First the leather hides are planned out, the pattern pieces meticulously laid to ensure the best areas are most prominently featured. Once cut, they are carefully assembled stitch by stitch. After you place an order it will typically take 2 weeks to produce and 1 week to prep, pack and ship. You will receive a tracking number where you can follow the journey of your handcrafted piece to your doorstep!

The Atelier Club is our membership program that brings creatives together through design challenges, discussion boards, and special events. Our goal is to create a community of creatives who share a passion about critical discourse and encourage friendship amongst disciplines. By joining, you also gain year round access to our shop, 10% off our entire collection, first dibs on private sales, and much more. Check out the full benefits here.

Future Simple Studio is the architecture office founded by Cece in Montreal in 2018. The Atelier is the creative product studio owned and operated by Future Simple Studio. Our team is composed of architects and designers joined together by the ambition of crafting instinctive, human-focused environments at various scales. At FSS we believe collaboration leads to good design solutions. We are committed to creating inventive spaces with a focus on simplicity, attention to detail and harmonious use of materials. Check out our work here.

US and Canada = FREE ground shipping

International = $35 USD flat rate shipping for all international orders

All orders are shipped with tracking; you will receive automatic notifications on the status of your order. Orders will be shipped according to customer's specified address. We are not responsible for items delivered to incorrect shipping addresses nor if items are stolen/lost at your address following successful delivery. If you would like to request signature upon delivery, please contact support@theatelieryul.com after placing your order.

We accept returns or exchanges on any undamaged, unused items within 30 days of the delivery date. After 30 days, all sales are final.

Please reach out to support@theatelieryul.com with the subject “Return Request” to return or exchange your items. We will send you an email with instructions on how to proceed. Returns must include a printed copy of your confirmation email and all original packaging.

All shipping and insurance costs are non-refundable and are at the expense of the customer. The Atelier YUL: is not responsible for any lost or stolen merchandise incurred upon return shipping. Please ensure your return mail has a tracking number and the product is shipped with the original protective packaging to avoid damages.

Refunds will be processed in the form in which payment was received. Please allow up to 10 business days for your refund to process after the product is received.

We reserve the right to refuse any returned items that do not meet our return policies outlined above.

We love to hear from our customers!! 

Do you have questions or need help? Email us at support@theatelieryul.com with your inquiry and we’ll get back to you as soon as possible.